Privacy Policy

Last Updated: January 2026

This Privacy Policy describes how DoubleBedFrame.com.au ("we," "us," or "our") collects, uses, and shares information about you when you visit our website at doublebedframe.com.au (the "Site"). By using our Site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

We collect information you voluntarily provide to us, including:

• Contact Information: When you contact us through our contact form, you provide your name, email address, and message content.
• Communications: We retain correspondence if you contact us directly via email.

Information Collected Automatically

When you visit our Site, we automatically collect certain information about your device and your visit, including:

• Device Information: Browser type, operating system, device type, and screen resolution.
• Usage Information: Pages viewed, time spent on pages, links clicked, and referring website.
• Location Information: General geographic location based on your IP address.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and store information. Cookies are small data files stored on your device. We use:

• Essential Cookies: Required for the Site to function properly.
• Analytics Cookies: Help us understand how visitors interact with our Site.
• Advertising Cookies: Used by our advertising partners to deliver relevant advertisements.

You can control cookies through your browser settings. Note that disabling certain cookies may affect Site functionality.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Site and services
• Respond to your enquiries and provide customer support
• Analyse usage patterns to improve user experience
• Send you updates about our content (only if you opt in)
• Comply with legal obligations and protect our rights

Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties that help us operate our Site, such as hosting providers and analytics services.
• Advertising Partners: We participate in affiliate advertising programs, including Amazon Associates. When you click affiliate links, those partners may collect information subject to their own privacy policies.
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety.

Third-Party Services

Amazon Associates Program

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program. When you click on Amazon links on our Site, Amazon may collect information about you subject to the Amazon Privacy Policy.

Analytics

We use analytics services to understand how visitors use our Site. These services may collect information about your online activities over time and across different websites.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form submissions are retained for up to 2 years unless you request deletion.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate personal information.
• Deletion: Request deletion of your personal information.
• Opt-out: Opt out of marketing communications at any time.

To exercise these rights, please contact us.

Australian Privacy Act

We comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Australian residents have specific rights under this legislation, and we are committed to handling your personal information in accordance with these requirements.

Children's Privacy

Our Site is not directed at children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@doublebedframe.com.au
• Contact Form: Contact Page